Complaints Process
We aim to provide an excellent service at all times. However should you be dissatisfied in any way please contact Steven Hillman the firm director. This may be done by writing to, or by telephoning this office, or by emailing Steven Hillman at steve@hillmans.co.uk.
We undertake to look into any complaint carefully and promptly and to take all reasonable measures to resolve the position to your satisfaction. If we do not deal with your complaint to your satisfaction you may take up the matter with our professional body ICAEW. At that point, if appropriate, We shall also provide you with details of an approved body that you may wish to contact with regard to a possible alternative dispute resolution process.
